Our Privacy Policy

Privacy Policy

Your privacy is important to us.  Patanjali Peya Private Limited (“PPPL” or “we”) takes the privacy of your information seriously. This Privacy Policy describes the types of personal and non-personal information we collect on the Site, how we use such information and to whom and under what circumstances we may disclose it. By using the Site, you agree to the collection, use and disclosure of your personally identifiable information as described in this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use the Site.


1. Information We Collect:

1.1      Personal Information We only collect personal information from you when you: (1) register on the Site; or (2) complete a survey on the site; or (3) contact us on the site; and (4) order products and services on the site. This personal information may be collected from you during as and when the features are made available on the site.

1.2 Non-Personal Information As part of the standard operation of the Site, we may collect certain non-personal information from you, including but not limited to your browser type, operating system, IP address and the domain name from which you accessed the Site. In addition, we may collect information about your browsing behavior, such as the date and time you visit the Site, the areas or pages of the Site that you visit, the amount of time you spend viewing the Site, the number of times you return to the Site and other click-stream data. We may also track your location at the time of transaction made through the website.

1.3 Cookies  We may use cookies to collect the non-personal information described above. A cookie is a small text file that may be stored on the hard drive of your computer when you access the Site. We may also use cookies to: (1) provide you with customized content and advertising; (2) monitor Site usage; and (3) conduct research to improve our content and services. You are free to decline cookies, but by doing so, you may not be able to use certain features and services on the Site or take full advantage of all our offerings. Check the “Help” menu of your browser to learn how to change your cookie preferences.

2. How We Collect Data:

We collect Data in the following ways: 

a.  data is given to us by you; b.  data is collected automatically pursuant to your visit to the Website.

b.  data is collected automatically pursuant to your visit to the Website.

We may track your buying behaviour, preferences, and other information that you choose to provide on our Platform. We use this information to do internal research on our users' demographics, interests, and behaviour to better understand, protect and serve our users. This information is compiled and analysed on an aggregated basis. This information may include the URL that you just came from (whether this URL is on our Platform or not), which URL you next go to (whether this URL is on our Platform or not), your computer browser information, and your IP address.

3. How we use your information:

Any or all the above Data may be required by us from time to time to provide information relating to PPPL and to work on the experience when using our Website. Specifically, Data may be used by us for the following reasons: 

a. improvement of our products or services.

b. transmission by email or any other form of communication of marketing materials to you.

c. contact for survey or feedback which may be done using email or mail.

d. to enable our group entities to reach out to you in relation to their programmes managed by them / products or services offered by them.

e. to process your requests (such as replying to your queries); and

f. to execute other activities such as marketing campaign, promotional communications for which consent is taken appropriately.

We may use your Data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances.We may use your Data to show you adverts and other content on other websites. If you do not want us to use your data to show you adverts and other content on other websites, please turn off the relevant cookies (please refer to the section headed “Cookies” below).We use data to protect the security and safety of our website.

4. Who we may share your personal data

We may transfer or otherwise disclose information collected from and about you to the following entities for the following purposes:

i) To our employees, bankers, independent contractors, subsidiaries, affiliates, consultants, business associates, service providers and suppliers, if the disclosure will enable any of these entities to perform a business, professional or technical support function for us.

ii) To our employees, independent contractors, service providers and suppliers, to fulfill a product or service request

iii) As necessary if we believe that there has been a violation of the Site Terms of Use or of our rights or the rights of any third party

iv) service-providers who assist in protecting and securing our systems and provide services to us which require the processing of personal data, such as to host your information or to process your information for data profiling and user analysis.

v) In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets. 

5. Security

We have taken certain physical, electronic, contractual, and managerial steps to safeguard and secure the information we collect from Site visitors. We try to ensure that the personal data we retain about you is stored securely and, considering the information provided to us, is as accurate, current, complete and relevant as necessary for the purposes for which we use and disclose it. We generally retain personal data about our customers for as long as we believe appropriate for the purposes for which it was collected or as otherwise required or authorized by applicable law.

6. Third Party Websites

www.patanjalialkaline.com may contain links to third-party websites, which may have privacy policies that differ from our own. We are not responsible for the activities and practices that take place on these sites. Accordingly, we recommend that you review the privacy policy posted on any site that you may access through the Site. our access to Third Party Link from our Site shall be solely to your risk and subject to the Terms and Conditions of such Third-Party Websites. By clicking any link, or opening any pop-up Third Party Website, or leaving the Site to open a Third-Party Website, you hereby confirm that our Company (PPPL) shall not be liable for any risk or liability.

7. Children Information

We do not intend for our websites or online services to be used by anyone under the age of 18 as per Indian Law. If you are a parent or guardian and believe we may have collected information about a child, please contact us as described in the “Questions and Feedback" section in this Privacy statement.

8. Changes to this Privacy Statement

PPPL reserves the right to change this privacy statement as it may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the privacy statement on your first use of the Website following the alterations.

9. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at feedback@patanjalipeya.com , info@patanjalipeya.com